What is PassMark?

First National Bank is proud to deliver the highest level of security for our Internet banking customers. We’re adding an additional layer of security to our login process called PassMark™. This helps ensure that your information is secure, protecting you from fraud and identity theft.

How does PassMark work?

PassMark verifies your identity in two ways. Every time you log in to Internet banking the bank identifies you, and it lets you identify the bank using a private image and pass phrase.

How do I enroll?

PassMark is very easy to use and there is no software to install. Just follow the instructions to enroll and learn about the new log in procedures for Internet banking.

Enroll for PassMark

Log in to Internet Banking using your current Access ID. Then click the “Submit” button.

Enter your current Password. Then click the “Submit” button.

First time users will automatically go to the enrollment page. You will be asked to:

  • Provide your email address.
  • Enter a pass phrase for the randomly selected authentication image.
  • Select and answer 3 challenge questions.
  • Select personal or public computer. Click the “Submit” button.

NOTE: Only register personal computers that you frequently use and are not available for public use.

That's it. The next time you log in, PassMark will recognize you and display your private image and pass phrase.

Log In from a Public Computer

Log in to Internet Banking using your current Access ID. Then click the “Submit” button.

If PassMark doesn’t recognize your computer, you’ll be asked to answer one of the challenge questions you specified during enrollment.

You will also be asked if you want to register this computer as personal or public.

NOTE: Only register personal computers that you frequently use and are not available for public use.

PassMark displays an authentication image and phrase. If they match your private image & pass phrase, then enter your Password and click the “Submit” button.

If they DO NOT MATCH, DO NOT ENTER YOUR PASSWORD. Start over or contact the bank for assistance.

Log In from a Personal Computer

Once you have enrolled for PassMark, log in to Internet Banking using your current access ID and click the “submit” button. If you have forgotten your password, you can have it emailed to you by selecting the “Did you forget your password?” link. (This will only work if you specified a valid email address during enrollment..)

PassMark displays an authentication image and phrase. If they match your private image and pass phrase, then enter your password and click the “Submit” button. That’s it. If they DO NOT MATCH, DO NOT ENTER YOUR PASSWORD. Start over or contact the bank for assistance.